FAQ

NO.
One year after the registration date. This means upon renewal.
Between AED 3,000 and 4,000, depending on the auditor.
You can trade outside the UAE without any restriction, but you have to work through agents if you wish to trade inside the UAE.
No. Only through distributors.
You might be able to obtain financing through some private sources of funding and banks. However, neither the Government nor the Free Zone Authority provides financing.

As per the Immigration Authority’s mandate, any company having an immigration file is required to register in the EChannel Immigration System’s platform to further process visa related services.

Yes, subject to your particular licence.

Imports to the UAE are subject to a five percent customs duty.

Local sales in the UAE market can only be made through agents, retailers and distributors while paying 5% from the goods’ total value as customs duty. Conducting direct sales activities to end users and individual customers is not allowed.
In order to receive the ‘Made in the UAE’ tag from the UAE Ministry of Economics, products must be manufactured at least 40% in the UAE.

Yes. Clients can upgrade or downgrade by visiting RAKEZ Client Support Division or by contacting via customercare@rakftz.com.

Yes. You can get assistance from Mazeed Services for any creative design works.
The client will have to pay the rental charges that start after one month from the Certificate of Formation (COF) date. There is also a re-registration fee in the event that the client is delayed more than three months in opening the bank account and depositing the minimum capital.
No. A flexi facility is shared with other clients. In the event that a client requests a private office, he will have the options of a standard or executive office.

Individuals falling in the category of Investor/Partner/Manager of all nationalities must obtain pre-approval to form the company or obtain a visa. The requirements, charges and pre-approval application can be accessed by visiting our website

https://www.rakftzeservices.com.
A visa is a document that gives someone permission to travel into a specific country and stay there for a set period of time. Visas may be stamped or glued directly into a passport for convenience, or they may be issued separately in the form of documents, which must be carefully protected to ensure that they are not lost or stolen. It is a mandatory requirement to have a residency visa to avail below services:
The below mentioned countries are entitled for visa on arrival at UAE airport/border: France, Italy, Germany, the Netherlands (Holland), Belgium, Luxembourg, Switzerland, Austria, Sweden, Norway, Denmark, Portugal, Ireland, Greece, Cyprus, Finland, Malta, Spain, Monaco, Vatican, Iceland, Andorra, San Marino, Liechtenstein, United Kingdom, United States, Canada, Australia, New Zealand, Japan, Brunei, Singapore, Malaysia and Hong Kong, Poland, Slovenia, Slovakia, the Czech Republic, Lithuania, Hungary, Latvia, Estonia, Malta, Cyprus, Croatia, Romania and Bulgaria.
It is illegal to work on a visa other than a valid employment visa in the UAE.

Launched as part of the UAE 2021 vision under the slogan ‘Smart Services with Future Vision’. The E-Channel Immigration System is a new and unified immigration system that has already been implemented across the UAE.

This allows businesses and individuals to apply for visas, residence and entry permits through a single online portal, instead of visiting a typing centre or the immigration office. The system also removes the need for print documents and aims to ensure that all applications are processed more efficiently with improved integration across the emirates. In line with this latest update from the General Directorate of Residency and Foreign Affairs, all RAKEZ companies are mandated to register in the E-Channel platform with immediate effect through RAKEZ to allow them to continue with current and future visa or immigration file applications.

To register the companies in the E-Channel Immigration system, clients can simply approach any of RAKEZ offices or contact us to proceed with the payment and other necessary procedures. Once registered, the company will receive SMS confirming its registration in the system.

Speedy process and accuracy in the visa and residency services

Entry Permit issued is electronically, eliminating the need to visit any of our offices for collection. Eliminate the need to submit original passports for some services including visa cancelation and status change

All companies with immigration files are mandated by the Ministry of Interior (MOI) to register in the E-Channel Immigration System effective 1 March 2018.

No. The registration of your company in the system will be done by RAKEZ.

Yes, the registration fee is only AED 2,200. Also an amount of AED 5,050 refundable deposit must be paid. This is to be paid only once.

Companies that have already registered in the system may have to annually renew the registration, and the charges applicable would be AED 1,200.

You may register your company in the system by approaching any of our offices, completing the payment, and then we will complete the registration process of your company in the system.

The MOI will provide the credentials only to the Sponsor i.e. RAKEZ. However to facilitate you with the similar service, RAKEZ will soon be introducing the Customer Portal wherein the applications can be submitted, payment can be made, status of the application can be tracked, available products can be viewed, and clients can download the same from the Portal.

For all your company visas, the service can be availed only through the Sponsor. RAKEZ being the Sponsor will be applying for the company’s visa, hence the applications may be submitted to RAKEZ.
Registering in the system is not linked to obtaining visas. It is however, mandated for all companies with immigration file to register in the system.
For companies applying for closure, the Immigration Authority is currently granting a special approval to exempt them from registration in the system. Any changes in the requirements from the Immigration Authority will be communicated as and when received.
While submitting the license renewal request, you may pay for the immigration file renewal, penalties incurred due to late renewal of the immigration file and for the E-Channel Immigration System registration.
Since it is mandatory to register in the E-Channel Immigration System, you will be requested to settle the outstanding amount toward your immigration file and pay the E-Channel Immigration System’s related fees.
As per the Immigration Authority’s mandate, any company having an immigration file is required to register in the EChannel Immigration System’s platform to further process visa related services.

Initial registration involves submitting the following documents:

  • Application for Licence Form
  • Brief project description
  • Passport copy of owner/manager
  • Power of Attorney appointing a person
  • Bank statement and recommendation
  • Capital deposit of AED 100,000
  • Declaration form
  • List of trade names
  • Then, you need to pay the following fees:
  • Registration (one-time cost)
  • Licence (annual)
  • Land for lease, pre-built warehouse and/or offices on rent (annual)
  • Issuance of business licence

No. You are entitled to 100 per cent ownership of your company without any sponsorship regulations, as long as your company conducts business within the free zone or abroad. To sell your products in the UAE, you will need an official UAE agent.

The procedures for establishing a business in RAKEZ are very straightforward, and can be completed in a short span of time, especially if there are no environmental issues involved. You must first fill out a questionnaire from RAKEZ Authority. After submitting the questionnaire, you will be given a licence application. Provisional approval is given along with a specimen service or office lease agreement. You will need to lease land or offices (respective office services facilities) for your company. After the company representative and the authority have met and finalised details of the project, the actual documents – including company or personal details – will be speedily processed.

If you are establishing a branch in RAKEZ, there is no minimum capital required. However, if you are establishing a Free Zone Establishment (FZE) or Free Zone Company (FZC), then the minimum capital requirement is AED 100,000.

Only one manager is allowed to be mentioned on the licence.

Based on the “Standard Classification of Economic Activities” issued by Dubai Economic Department, either you can get two different coded activities or seven similar coded activities i.e. under the same category.

No. The Free Zone Registration Fee is a one-time cost.

A RAKEZ Free Trade Zone Company (FZC) & RAKEZ Free Trade Zone Establishment (FZE) can open its branch anywhere inside or outside the UAE, but it is not allowed to open its branch in RAKEZ because the mother company is originally registered with RAKEZ. Moreover, an FZC and FZE can establish a fully owned subsidiary, and can also become a partner in another FZC in RAKEZ.

It is highly recommended to apply for the renewal two months before the licence expiry date. If you exceed without renewing your licence, there will be a penalty of AED 50 a day starting directly from the next day of the licence expiry date.
The renewal invoice is generally emailed to your designated email address that you provided (as stored in our system) 60 days prior to your licence expiry date. However, you may also send an email to renewal@rakftz.com, and our Client Relations team will email the same to you for your reference. Please note that the invoice can be generated only two months before your licence expiry date.

When RAKEZ will strike off the company? Is it acceptable to apply for de-registration while the company is being striken off by RAKEZ? What other actions that RAKEZ will take against companies that didn’t renew or de-register their license?

Generally, licence expiry does not mean that a company has been canceled or deregistered automatically from the registration record. The client has to follow the proper process and fulfill the requirements to properly close down the company. If the client is not renewing the licence and lease deed or rental agreement, then RAKEZ may strike the company from its list of registered clients.

The legal documents to be signed include the Memorandum of Association (MOA), Shareholder Resolution and the Transfer of Share Declaration letters.
Yes. It is possible for a FZE (Free Zone Establishment) / FZC (Free Zone Company) to have two licences. However, both licences will need to have the same manager, since they operate under the same operating name.

As per current policy, RAKEZ is not attesting any Resolution or similar documents issued by third parties. This is purely Notary Public function and RAKEZ cannot act as a Notary Public. Client can go to Notary Public in the UAE and have attestation from it. We will provide True Copy of Licence, Share Certificate, Ownership Letters, Good Standing Letters, etc. This is if the client requests us to support his attestation request at the Notary Public.

Generally, RAKEZ is providing True Copy service if the desirable documents are issued by RAKEZ such as Licence, Share Certificate, and Certificate of Formation, MOA, etc. If the documents are issued outside by other authority such as Power of Attorney, Good Standing Certificate etc. RAKEZ will not provide a True Copy service to the client but for internal use of RAKEZ only. It can make a True Copy and keep this True Copy in company file for internal use and give original back to the client. The client has to bear the cost of True Copy if he/she wants original documents back. Please note that the Corporate Resolution issued by the parent company in case of subsidiary & branches cannot be returned to the client. The original attested resolution should be kept with RAKEZ and if client wants it back for any purpose then we can give it to the client only for temporary basis and subject to written undertaking taken in that regards.

 

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