23 Mar

CUSTOMER SERVICE CENTRES WORKING HOURS

Dear Valued Client,

As the safety of our customers and community is our number one priority, please be informed that we have taken an important measure to close our Ras Al Khaimah, Al Nakheel Service Centre, until further notice.

We will continue receiving clients from 9 AM to 2 PM in:

  • Ras Al Khaimah: Service Centre - Al Hamra
  • Abu Dhabi: Business Centre - Abu Dhabi Mall

Our online platform (RAKEZ Portal 360), is accessible 24/7 to make it more convenient for clients to apply for services without the need to visit public places.

You can click here to log in or here to register.

Our service desk Mazeed, is available to facilitate your value-added services remotely.

Click here to for the full list of Mazeed services. Requests can be made through mazeed@rakez.com or 800 RAKEZ (72539).

 

MORE ANNOUNCEMENTS

  • 08 March 2024

    RAKEZ RAMADAN WORKING HOURS

    Dear Valued Client,

    We would like to wish you and your family a blessed Ramadan!

    Please be informed that during the Holy Month, our offices will welcome you from Monday to Thursday, starting at 9:00 AM until 2:30 PM. Please note, the issuance of the last service tick...

    Read More

  • 29 December 2023

    NEW YEAR HOLIDAY NOTICE

    Dear Valued Client,

    Please be informed that all RAKEZ offices will be closed on Monday, 1 January 2024, to observe the New Year holiday. Our offices will resume work on Tuesday, 2 January 2024.

    You can continue submitting all your service requests through 

    Read More

  • 10 October 2023

    ADJUSTMENT IN IMMIGRATION FILE FEE

    The UAE Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) has increased their immigration file renewal service fee by AED 50 across the UAE. This notice is to inform you that the additional fee will be reflected in your licence renewal.

    Thank you for your u...

    Read More