26 Mar

CLOSURE OF ALL RAKEZ SERVICE CENTRES

Our thoughts are with you, your family and your workforce during these challenging times. Now more than ever, we must stand united against COVID-19 and assess all steps that we can take to help safeguard our community.  

 

CLOSURE OF ALL RAKEZ SERVICE CENTRES

As we monitor the developments in the situation, the measures we take continue to evolve. Today, we have made the difficult decision to temporarily close all RAKEZ Service Centres until further notice to help mitigate the spread of COVID-19 virus starting with the protection of our community, our partners, and our dedicated employees.

 

RAKEZ PORTAL 360 ACCESSIBLE 24/7

Nevertheless, we would like to reassure you that we are here for you, as always. RAKEZ Portal 360 will remain accessible 24/7, and our committed customer experience team will be extending all the required support to ensure your service requests are facilitated without interrupting your social distancing (Click here to log in or here to register).

 

MAZEED VALUE ADDED SERVICES

You can also contact our Mazeed Services team at mazeed@rakez.com, for support with value-added services such as manpower supply, translation and attestation, courier services amongst many more.

 

CALL CENTER AND LIVE CHAT

Last but not least, you can reach out to us through our call center line +971 7 2041111 or live chat with us through our website www.rakez.com or all your urgent enquiries and requests, at the comfort of your home.

In times of our service centres closure, we may be out of sight but our teams are working closely to address your needs and challenges. 
 
We hope you and your loved ones remain safe, and thank you for your cooperation in safeguarding our community against the ongoing outbreak. 
 
Stay home, stay safe! 

 

MORE ANNOUNCEMENTS

  • 08 March 2024

    RAKEZ RAMADAN WORKING HOURS

    Dear Valued Client,

    We would like to wish you and your family a blessed Ramadan!

    Please be informed that during the Holy Month, our offices will welcome you from Monday to Thursday, starting at 9:00 AM until 2:30 PM. Please note, the issuance of the last service tick...

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  • 29 December 2023

    NEW YEAR HOLIDAY NOTICE

    Dear Valued Client,

    Please be informed that all RAKEZ offices will be closed on Monday, 1 January 2024, to observe the New Year holiday. Our offices will resume work on Tuesday, 2 January 2024.

    You can continue submitting all your service requests through 

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  • 10 October 2023

    ADJUSTMENT IN IMMIGRATION FILE FEE

    The UAE Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) has increased their immigration file renewal service fee by AED 50 across the UAE. This notice is to inform you that the additional fee will be reflected in your licence renewal.

    Thank you for your u...

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